At SetupDevicesFast, we strive to provide professional, reliable home entertainment and device installation services. This Refund & Cancellation Policy explains how we handle refunds, cancellations, and service-related concerns. By using our services, you agree to the terms outlined below.

1. Service Concerns

If you experience any issues with the service you received, please contact us within 7 days of your installation date. We will review your concern and work with you to determine an appropriate resolution. Possible options include:

• Service adjustment
• Follow-up visit or rework
• Refund, when applicable

2. Refund Eligibility

Refunds May Be Considered When:

• Service Quality Issues: The completed installation does not match the agreed-upon details.
• Incomplete Service: The service could not be completed due to reasons within our control.
• Technical Issues: Technical problems during installation prevent normal use of the device and cannot be resolved with follow-up support.

Refunds Are Typically Not Issued When:

• The customer changes preferences after services are completed.
• Damage occurs due to customer handling after installation.
• Issues arise from third-party equipment, internet service, or other external factors outside our control.

3. How to Request a Refund

To request a refund, follow these steps:

1. Contact Us: Email us at info@setupdevicesfast.site within 7 days of the service date.
2. Include Details: Provide your name, installation date, booking reference, and a description of the issue.
3. Review: Our team will evaluate the request and may ask for additional details or photos.
4. Outcome: After review, we will inform you whether a refund, rework, or alternative resolution applies.

4. Refund Processing

• Method: Approved refunds will be issued using the same payment method used for the original transaction.
• Timeframe: Refunds typically appear within 5–10 business days, depending on your bank or payment provider.

5. Cancellations and Rescheduling

• Notify us at least 24 hours in advance to avoid cancellation fees.
• We understand emergencies can happen—please contact us as soon as possible to discuss your situation.

6. Updates to This Policy

We may update this Refund & Cancellation Policy periodically. Any changes will be posted on our website with a revised effective date. Continued use of our services after updates indicates acceptance of the revised Policy.

7. Contact Us

For questions about this Refund & Cancellation Policy or assistance with your service:

• Email: info@setupdevicesfast.site